Farellones Park Day Trip - Reviews

Rating of the activity

6.60 / 10

6.625 16 reviews | 544 travellers

3 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (0)

Couple (3)

Group of friends (1)

With small children (2)

With older children (8)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 25 / 2026

Barbara Garcia Carpintero

Spain

I travelled with teenagers

En general mal. El conductor Marcelo conduce fatal para carretera de montaña. Además te empujan a alquilar ropa adecuada cuando la que llevábamos era más que suficiente. La actividad que era traslado con acceso y actividades también mal. Había algunas cerradas y otras en un estado que hacían que no la hicieras correctamente. Además de limitado por la poca nieve. Tenían que avisar de las condiciones de la actividad para decidir si realizarla.

Overall, bad. The driver, Marcelo, drives terribly on mountain roads. They also pressured us to rent appropriate clothing when what we had was more than enough. The activity itself, which included transportation, access, and activities, was also poor. Some areas were closed, and others were in such a state that it was impossible to do them properly. Furthermore, the lack of snow limited the experience. They should have informed us about the conditions of the activity so we could decide whether to proceed.

I travelled with teenagers

El proveedor local trabaja con los mejores profesionales del sector. Sentimos si esta no fue tu impresión. Trasladamos tu mensaje al equipo en destino para que sea tenido en cuenta de cara a mejorar el servicio. Translate this opinion into English.

The local provider works with the best professionals in the industry. We're sorry if this wasn't your impression. We've passed your feedback on to the team at your destination so they can take it into account to improve their service. Opinion translated. Show original.

Aug / 10 / 2026

Anonymous

Aug / 01 / 2026

Antonella Vázquez

Montevideo, Uruguay

I travelled with my partner

Hermosa experiencia en la cordillera, muy lindos paisajes, disfrutamos de un día de actividades en la nieve en el parque Farellones. Nuestro conductor Mario muy atento con nosotros. Recomendamos este paseo sin dudas! Translate this opinion into English.

A wonderful experience in the mountains, beautiful scenery, and a fantastic day of snow activities in Farellones Park. Our driver, Mario, was very attentive. We highly recommend this tour! Opinion translated. Show original.

I travelled with my partner

Jul / 13 / 2026

Juan

Uruguay

I travelled with my partner

Recomiendo asesorarse muy bien previo a realizar la actividad. En nuestro caso, se consultó a la coordinadora local acera de si en Farellones había nieve, ya que era lo que queríamos conocer y nos indicó que sí. Al llegar al lugar, los trabajadores del Parque de Farellones nos dijeron que hacía días que no caía nieve y lo que había era todo artificial. Además del gasto innecesario en la ropa térmica por mala comunicación (100 usd aprox). Para finalizar, Civitatis no se hizo responsable de nada.

I highly recommend getting thorough advice before undertaking this activity. In our case, we consulted the local coordinator about whether there was snow in Farellones, as that was what we wanted to see, and she confirmed that there was. Upon arrival, the Farellones Park staff told us that it hadn't snowed for days and that everything there was artificial. We also incurred unnecessary expenses on thermal clothing due to poor communication (approximately $100 USD). Finally, Civitatis took no responsibility for anything.

I travelled with my partner

Sentimos que la actividad no haya cumplido con las expectativas que tenías respecto a la nieve. Esta excursión incluye la visita al Parque de Farellones con sus entradas, pero la descripción del servicio no garantiza una cantidad o unas condiciones concretas de nieve, ya que estas dependen de la climatología y de la temporada. Translate this opinion into English.

We regret that the activity did not meet your expectations regarding the snow. This excursion includes a visit to Farellones Park with entrance fees, but the service description does not guarantee a specific amount or condition of snow, as these depend on the weather and the season. Opinion translated. Show original.

Aug / 09 / 2025

Maria Victoria Nogueira

Montvideo, Uruguay

I travelled with friends

Las pasajeras estan muy disconformes ya que no les avisaron que no había nieve, y no pudieron skiar. Dicen que estudieron todo el día anterior en contacto con ustedes, y ellas les comentaron que lo que más querían hacer era skiar. No se les comunicó que no había nieve, y que imposiblitaba skiar. Si lo hubieran sabido, hubieran cancelado la excursión y hubieran optado ir a otro lugar, por ejemplo en valle nevado si hay nieve.

The passengers are very unhappy because they weren't told there was no snow, and they couldn't ski. They say they studied the entire day before in contact with you, and they told you that what they most wanted to do was ski. They weren't told that there was no snow, which made skiing impossible. If they had known, they would have canceled the excursion and chosen to go somewhere else, for example, to Valle Nevado if there was snow.

I travelled with friends

El Parque de Farellones se transforma en función de la época del año, pero aun así la excursión se realiza al completo conforme a lo previsto. Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Translate this opinion into English.

Farellones Park changes depending on the time of year, but the tour still runs as planned. We apologize if any aspect of the service was not to your liking. Opinion translated. Show original.

Jul / 27 / 2025

Anonymous

Honduras

I travelled with teenagers

Jul / 25 / 2025

Lucia

Montevideo, Uruguay

I travelled with my partner

Excelente! El paseo increíble; puntuales y Marcelo súper simpático! Muy recomendable Translate this opinion into English.

Excellent! The tour was incredible; punctual, and Marcelo was super friendly! Highly recommended. Opinion translated. Show original.

I travelled with my partner

Jul / 19 / 2025

Anonymous

Jun / 22 / 2025

Carolina

Bucaramanga, Colombia

I travelled with teenagers

Espectacular Translate this opinion into English.

Spectacular Opinion translated. Show original.

I travelled with teenagers

Jun / 18 / 2024

Andres Rincon Alfonso

Bogotá D.c, Colombia

I travelled with teenagers

El valor de tour es excesivo en relacion al servicio prestado, no cumplieron con la promesa de pasar por nosotros hasta el hotel y los guías encargados no ofrecieron indicaciones importantes de lo que encontraríamos en el parque. Adicionalmente, esperamos por más de 45 minutos para regresar del Parque Los Farellones porque los guías encargados no tenían control del tour y permitieron que dos personas regresaran al punto de salida después de la hora acordada.

The value of the tour is excessive in relation to the service provided, they did not fulfill the promise of picking us up to the hotel and the guides in charge did not offer important indications of what we would find in the park. Additionally, we waited for more than 45 minutes to return from Los Farellones Park because the guides in charge had no control of the tour and allowed two people to return to the departure point after the agreed upon time.

I travelled with teenagers

Sentimos que el proveedor no pudiera realizar el servicio con la calidad a la que nos tiene acostumbrados. En Civitatis tan solo queremos que tengáis las mejores experiencias. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We are sorry that the provider could not provide the service with the quality to which we are accustomed. At Civitatis we only want you to have the best experiences. The corresponding refund has been made. Opinion translated. Show original.

Sep / 20 / 2023

Anonymous

Punta Del Este, Uruguay

I travelled with teenagers

Muy divertido el parque. El chófer súper puntual, simpático y dispuesto. Impecable la camioneta. Translate this opinion into English.

The park is very fun. The driver was super punctual, friendly and willing. The truck is impeccable. Opinion translated. Show original.

I travelled with teenagers

Jul / 19 / 2023

Rubén Solís

Panama

I travelled with teenagers

Aug / 04 / 2022

Glenda Trindade

São Paulo, Brazil

I travelled with teenagers

o guia Juan foi muito pontual, amavel e prestativo Translate this opinion into English.

the guide Juan was very punctual, kind and helpful Opinion translated. Show original.

I travelled with teenagers

Jul / 22 / 2025

Nayla

Argentina

I travelled with small children

No me gustó mi experiencia con la empresa.

I did not like my experience with the company.

I travelled with small children

Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

We're sorry if you didn't like any aspect of our service. We appreciate and take note of your comments so we can continue to improve as much as possible. Opinion translated. Show original.

Jul / 03 / 2024

Maria Alejandra Camiou

Montevideo, Uruguay

I travelled with teenagers

El guía desconocía que debía canjear las entradas y debimos volver a comprar. Luego del tour nos reí tegrar9n el gasto. El parque con demasiada gente colas de 3 hs y mal gestionado. Las vistas increíbles.

The guide did not know that he had to exchange the tickets and we had to buy again. After the tour we laughed at covering the expense. The park with too many people, 3-hour queues and poorly managed. The incredible views.

I travelled with teenagers

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry that the experience did not fully match what was expected. At Civitatis we only want our clients to have the best possible experiences. To do this, we take note of all comments with the intention of improving. Opinion translated. Show original.

Dec / 04 / 2019

Diego

Montevideo, Uruguay

I travelled with small children

No viendo a levantarnos la camioneta me cancelaron el tour sin aviso

I travelled with small children

Debido al cierre del Parque de Farellones sin previo aviso el tour tuvo que ser cancelado. Sentimos mucho los inconvenientes ocasionados. El reembolso oportuno ha sido gestionado.

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Farellones Park Day Trip - Reviews

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